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FAQs
At Truestar Home Inspection Services we do our best to answer all of your questions. Below you will find a list of what we believe are the most frequently asked questions. If you have any questions that have not been answered below, do not hesistate to contact us.
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A typical inspection should take 2 to 3 hours to complete. This can vary, given the current condition and size of the home, the accessibility of mechanical systems, and so on. As a courtesy to sellers, we recommend that they be informed of the timeframe in a pre-purchase home inspection situation.
We inspect the major systems of the house. These include the Roof, Exterior, Structure, Electrical, Heating, Cooling, Plumbing, Insulation, and Interior. Our goal is to identify any existing major problems that would affect a typical buyer's decision to purchase.
Our inspection fees start at $500. However, some factors will affect the fee. If you are comparing home inspection firms, the fee charged should not be the deciding factor unless the level of service offered is identical. Remember, you are considering a major purchase and your choice of home inspector should be based on getting the best value, not just the best price.
- Complete home inspection conducted by an experienced professional.
- Comprehensive written home inspection report.
- Technical support for as long as you own your home.
- Homebinder (see homebinder.com) is provided free of charge to you.
Definitely. We encourage you to attend. The inspection is a valuable learning experience for most homebuyers.
You don't have to take notes during the inspection. We will document everything in a written report. It's much better to follow the inspector through, listening to his comments to make sure you understand. It's also a great opportunity to ask questions and to clarify anything that confuses you.
We take multiple photos of all pertinent items so there no need for you to take photos.
Absolutely! We recommend that you bring any written questions to the inspection and also write them down during the inspection. We will review and answer all your questions at the end of the inspection so that you can make an informed decision about purchasing your new home.
You should dress comfortably and be prepared to spend roughly 2 1/2 hours walking through the home with the inspector. You won't have to climb on the roof or go into the attic, so your clothes won't get dirty.
We recommend that you not bring your family; this is a technical evaluation, and you will be interacting with the inspector — the fewer distractions, the better.
The report is emailed to you the morning following the inspection. There is an additional charge of $75 for a wrtten report.
No. Our goal is to report on the condition of the house, indicating potential repairs and expenses. Ultimately, it is your decision as to whether or not you buy the house. The home inspection is very important but it is only one piece of the puzzle. Only you know all of the factors at play. Your real estate professional can help you here.
A home inspection is a professional opinion based on less-than-complete information. It's a little like getting a check-up from your doctor. It improves your odds of good health but there is no guarantee or warranty. Some problems can only be discovered by living in a house; they cannot be discovered during a home inspection. For example, some shower stalls leak when people use the shower but don't leak when you simply turn on the shower. Some roofs and basements only leak when specific weather conditions exist. Some problems will only be discovered when carpets are lifted, furniture is moved or finishes are removed. As such, we cannot and do not offer a warranty on the house. Home warranty programs are available from others. We would be happy to help you contact a warranty company.
We currently have <00> full-time professionals available to perform inspections. All of our inspectors have extensive backgrounds and experience in construction and inspection, and have been through a comprehensive training program. Continuing education is also a part of every good home inspector’s life.
Our inspectors are members of Home Inspectors association of BC (HIABC) and Consumer Protection BC.
Our inspectors are graduates of the Carson Dunlop Home Inspection Training Program. All were hired for their excellent communication skills and their hands-on experience. Their knowledge and experience are reinforced by the more than 200 inspections we perform every year. Our inspectors also keep their skills current with continuing education programs both through the company and on their own.
Our team of inspectors is ready to serve you quickly. However, when the sale of a home is conditional on the results of a home inspection, we recommend that you allow at least three days to arrange for a home inspection.
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